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Report: Allstate claim delays justified


Published :
Fri, 23 Feb 2007 22:39
By : Agencies
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NEW ORLEANS (AP) - Allstate Insurance Co.'s delays in adjusting claims after hurricanes Katrina and Rita were justified in light of 'severe problems, impediments, roadblocks and hindrances' created by the storms, Louisiana insurance regulators said in a report issued Friday.

The Louisiana Department of Insurance examined a sample of 120 paid claims and 120 open claims by Allstate after the 2005 hurricanes and found nine instances of delayed payments. But those delays were not arbitrary or capricious, the department concluded.

With the exception of those nine delayed payments, Allstate complied with state laws, regulations and rules in handling of claims after Katrina and Rita, according to the department.

'The magnitude of claim damage as a result of (Katrina and Rita) presented a unique challenge to any affected insurance company and the local, state and federal governments,' the 23-page report said.

Copyright 2007 Associated Press. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.




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