Sales is a game of conversations and telemarketing is a strategic form of this designed to nurture prospects and turn them into business. Whether it’s outbound or inbound, having a capable and dynamic call centre that can take upper funnel leads and move them along the sales process is crucial.
In the global business economy and with the fallout from a global pandemic, the ability to facilitate your sales efforts over the phone will help your business grow. The team that executes this has to be full of skilled communicators that are able to listen to prospects’ needs and offer solutions to them. They will face objections, they will need to answer tough questions, and they will need to be able to do this many times a day.
For some companies, telemarketers have the ability to carry this conversation all the way through to the sale. In others, their goal is just to qualify the lead and set an appointment with a salesperson. Whatever their role may be, they need to be able to move leads along and disqualify the bad leads quickly to remain efficient.
This process is vital but also challenging. Having an in-house team can retain control but with it comes salary costs, utilities, and management structure needs. Because of this, many companies look to outsource this so they can pay for telemarketing services only as opposed to covering all of the related overhead costs.
However, one key thing to remember, when you outsource you lose a certain level of control. Knowing how important this process is to your business, you don’t want to any quality or performance just to save a few dollars. This means that you must be selective in who you chose to work with. Many businesses are now turning to telemarketing services in the Philippines as the option for them. Let’s take a closer look at why.
Why Telemarketing Services in the Philippines might be Right for your Business?
As a country and industry, the Philippines has been perfecting telemarketing outsourcing this millennium. With their dedication to this space, they have established themselves as leaders and built a high-quality system.
For starters, they have created an unrivaled infrastructure to support telemarketing in the Philippines. They have a dependable telecommunications network, utilities, and transportation.
This workforce is well educated, smart, driven, and hard-working. Given the prowess of this industry, these jobs are sought-after in the Philippines, so you end up with the highest quality workforce.
Additionally, telemarketing agents in the Philippines have great communication skills. As a former United States territory, there are strong parallels culturally. English is one of two primary languages and is the most spoken language in the world, which makes them an ideal fit around the globe.
The best part, they offer all of this at a fraction of the cost due to the structure of the local economy. When it comes to outsourcing telemarketing services to the Philippines, you get both an affordable rate and quality service.
Who you Should Choose as Your Partner for Telemarketing Services in the Philippines?
As you can imagine, there is a lot of local competition amongst companies offering telemarketing services in the Philippines. Competition inevitably will push some companies to the top, and one of those is PITON-Global. With more than two decades of experience, an extremely skilled team, and experienced and motivated management, they are the perfect fit for your telemarketing outsourcing requirements in the Philippines. Reach out to them and get started today and help your business grow.