No doubt technology has greatly improved our lives in different years, especially with its exponential growth within the century. The restaurant industry is one of those that has benefitted immensely, making life easier for both staff, owners, and their customers. In this article, we have included some of the most profound ways technology is helping restaurants today.
- Ride-sharing apps
With the popularity of ride-sharing apps rising every day, restaurants have one more reason to be thankful because those services play a beneficial role for their business. Think about it, customers don’t have to worry about driving at night as they could simply have a trustworthy service to do that for them. They don’t have to worry about parking either or driving themselves home after having one too many drinks.
- Social media
As social media has a huge role when it comes to shaping our views on a variety of topics, so does it have an impact on people’s opinions of restaurants. A dining establishment that plays its cards right can get significant returns with the help of social networking sites. Imagine a social media big shot visits your restaurant and tweets how much of a great time they had to their thousands or millions of followers. There’s also the no-brainer trend of making sure you have a presence on at least one major social media platforms to increase your visibility.
Online reviews are a beautiful way to drive business to your restaurant because many people want to find out the ratings of a restaurant before they bother going there. When a restaurant has high ratings and positive comments on a site like TripAdvisor, they are able to reap the benefits of massive awareness and exposure. However, restaurants have to be on their toes to avoid and control bad reviews wherever they can because they can have an equally powerful effect.
- POS Tablets
POS machines are great and have made it easier and more convenient for customers to make payments at the swipe of a card. Doesn’t it feel awesome to walk into a restaurant with no cash in your wallet but knowing you’ll still be able to pay? Even better is the introduction of point of sale tablets that may be brought to the table by a waiter or flip to face the customer at the counter. Tablets like these with software like Vend ePOS solutions installed on them help reduce the time it takes to complete transactions, meaning more people can be served within a shorter timeframe.
- Kitchen display screens
Kitchen display screens are a kitchen manager’s dream as they make tasks like keeping track of orders a breeze. There will be no such thing as dealing with a missing ticket as orders reach the kitchen the minute a customer picks an item from the menu and the most urgent orders are pushed to the top. Angry customers will hardly ever be a problem because you’ll be able to get their order to them faster. Plus, chefs can learn about the timeframe for having their orders completed according to the item and menu group.
Finding the right persons to work with is as important as any other aspect of a business. With restaurant recruitment apps, restaurants can have access to some of the best available talent. Also job boards and video calling apps like Skype make it easier to recruit staff from various locations, meaning restaurants can have the best hands on their team without being restricted by location.