Passport Expands to the UK to Help E-Commerce Brands Go Global with Less Hassle

As global trade disruption continues, a leading international e-commerce solutions provider, Passport Global, Inc. (Passport), has officially launched operations in the United Kingdom to support UK-based brands with cross-border shipping & in-market enablement for key markets including the United States, European Union, Canada, and Australia. 

The company is now offering UK-based businesses a full range of cross-border services, from storefront localisation to in-country fulfilment—cutting through the red tape of global trade.

Founded in 2017, Passport is no stranger to the challenges of international commerce. With a track record of helping brands like Dolls Kill, OneSkin, and HexClad ship to over 180 countries, it’s now turning its attention to the UK at a time when the global trade environment is growing more complex. 

“We’re entering the UK market at a pivotal moment,” said Alex Yancher, Co-Founder and CEO of Passport. “Brands here are known for their creativity, product quality, and global ambition—but they’re navigating a much more complex trade landscape than they were just a year ago. Passport’s role is to clear the path forward—through compliance, fulfilment, and flexible solutions that let UK merchants grow without friction, wherever their demand lives.”

Meeting Global Challenges with Local Solutions

With shifting U.S. tariffs and evolving EU import regulations, many UK brands are struggling to adapt. Passport’s UK offering is built to solve that, giving brands two powerful options – ship directly to customers with full tax and duty paid (DDP) logistics, or move inventory into the destination country to cut costs and speed up delivery.

 Passport’s unique Seller of Record® model stands out in the industry. It allows brands to keep control of their customer checkout experience while outsourcing the messy parts like tax collection, regulatory filings and compliance. This setup helps companies enter new markets faster, without hiring a small army of legal experts.

Built for Global Scale

This isn’t just about shipping boxes. Passport’s services include region-specific compliance support, branded tracking pages and even tax ID collection for Shopify Plus users. These are essential for a smooth international customer experience. 

“We didn’t spin this up overnight,” said Chris Ziomek, SVP of Global Sales at Passport. “We’ve been boots on the ground in London, listening to what UK brands actually need to succeed. That means storefront localisation, carrier-calibrated shipping, hands-on trade compliance, and the kind of tracking and customer service experience that builds trust across borders. We wanted to do this right—and now, we’re ready.”

The company has also appointed Jonathan Matchett as its UK-based Global Shipping Director. With 20 years of experience in cross-border logistics and e-commerce, he’s leading Passport’s efforts to build local partnerships and streamline operations. 

“Passport’s expansion is more than just opening doors—it’s about unlocking opportunities,” said Matchett. “We’re based locally, building trusted partnerships and making it easier for UK brands to reach customers in key markets like the US, EU, Canada, and Australia. From duty recovery to local fulfilment, we’re delivering modern solutions with a human touch.”

Trusted by Industry Builders

Material Venture Studio, a company that helps creators and celebrities launch brands, is already seeing results. 

“As a venture studio co-founding brands with celebrities and creators across diverse product categories, we needed a partner who could support international growth without added complexity,” said Daniel Rosenberg, Co-Founder of Material Venture Studio. “Passport’s expertise in shipping, compliance, and customer experience has given us the confidence and runway to scale globally—without slowing down.”

As part of its UK rollout, Passport has hosted invite-only events and roundtables with partners like Nest Commerce to share insights on tariffs, fulfilment strategy and market targeting. These gatherings have helped dozens of brands rethink their global plans in the face of political uncertainty and rising operational costs.

What’s Next for Passport

This UK expansion also builds on Passport’s recent regulatory milestone: the company is now a permitted licensed customs broker across all U.S. ports of entry—empowering brands to recover duties, comply with import rules, and avoid unnecessary risk or cost.

On July 10, Passport unveiled new tools as part of its “The Global Entry” product release. Some highlights include: 

• Expanded platform support, now including BigCommerce, WooCommerce, and custom ecommerce builds
• Customisable branded tracking pages by region, enhancing the post-purchase experience for international customers
• A more streamlined Passport Portal, featuring bulk bill of lading printing and enhanced shipment filtering
• Checkout tax ID collection, empowering Shopify Plus merchants to meet international compliance requirements with ease

With these updates and more, Passport continues to invest in the infrastructure, flexibility, and localisation tools global brands need to scale profitably—wherever their customers are.