The Evolution of Supplement Dispensing: Providers Review Their Experience with Fullscript

In the last decade, the way healthcare providers dispense supplements has undergone a quiet revolution. Gone are the shelves of dusty inventory, the handwritten logs, the manual reordering processes. In their place, digital platforms like Fullscript have reimagined how providers recommend and deliver supplements—combining clinical precision with logistical simplicity.

A Problem Born of Practice

The idea behind Fullscript didn’t come from a boardroom. It came from the clinic floor.

In 2011, naturopathic doctor Alanna Dyment found herself overwhelmed—not by patients, but by product boxes. Managing supplement inventory, juggling invoices, and keeping up with stock was swallowing the time she wanted to spend on patient care. Her husband, Brad Dyment, saw the burden firsthand and joined forces with Kyle Braatz and Chris Wise to create a solution. What began as a tool to solve one provider’s logistical headache would evolve into a platform now used by over 100,000 providers across North America.

For many, that shift was long overdue.

Dr. Dan Kalish, a functional medicine provider who transitioned to Fullscript in 2018, puts it plainly in his Fullscript review: “After 25 years of stocking and selling supplements, I finally switched to Fullscript. What a difference! I cut my expenses and increased the range of top-quality supplements I can recommend. My office staff has way less work.”

A Platform That Grew with the Profession

Fullscript didn’t stay static. It scaled. And with each new chapter, it responded to the profession’s growing complexity.

The 2018 merger with Natural Partners opened the door to a broader catalog and added wholesale functionality. Four years later, the acquisition of Emerson Ecologics introduced deeper industry ties and fortified quality assurance programs—adding rigorous standards to a platform already known for provider trust.

Dr. Meghan Walker, who’s been using Fullscript since 2013, has watched that evolution from the inside. “I use Fullscript because I’m always looking for the most impactful tools to support my patients,” she says. “It drives compliance and ultimately health outcomes because it takes the hassle out of filling my prescriptions and gives purchasing control back to my patients.”

A Changing Set of Tools for a Changing Era

Providers who adopted Fullscript more recently are often drawn by features that didn’t exist in its earliest forms. For some, it’s the enhanced ability to monitor patient adherence. For others, it’s the seamless experience across devices and locations.

Dr. Ronald Hoffman, who joined the platform in 2018, values the flexibility it brings to clinical follow-up. “Since adopting Fullscript, I’ve expanded my capability to offer a far greater range of innovative supplements,” he explains. “It enables me to better track patient compliance and make midcourse corrections with personalized instructions—at the stroke of a key, 24/7, from wherever I happen to be.”

And for many providers, the real measure of a dispensing platform isn’t what it looks like on the back end—it’s how patients respond.

Dr. Chris Oswald sees the value clearly: “Fullscript lets patients receive prescriptions, communicate with me directly, and easily reorder. The convenience is huge. When they’re running out of something, there’s no need for an appointment.”

Elevating Trust Through Testing

At a time when the supplement market is flooded with questionable products and vague labeling, Fullscript has invested heavily in maintaining quality. Through its Quality Programs, the platform conducts product testing using independent labs. More than $10 million annually goes into vetting suppliers, auditing facilities, and ensuring that what providers recommend is safe, consistent, and effective.

That reliability isn’t just marketing speak. It’s foundational to the provider-patient relationship.

Dr. Rob Kachko, who began using the platform in 2019, puts it this way: “Working with Fullscript gives me a sense of comfort knowing that our patients can continue to have reliable access to the brands and products our clinic knows and trusts.”

A Model for What Comes Next

From its roots as a workaround for a single clinic to its current role in shaping how whole person care is delivered, Fullscript reviews reflect how thoughtful technology can support—not replace—the clinical relationship.

It didn’t digitize supplement dispensing just for the sake of convenience. It reengineered it around what providers actually need: evidence-based product access, trusted supply chains, workflow efficiency, and patient empowerment.

If the early years of digital health were focused on recordkeeping and remote visits, the next phase may be defined by platforms like Fullscript, ones that quietly optimize the in-between moments of care, where follow-through often determines outcomes.

And in the words of its earliest users, the best part might be what it gives back: time, trust, and room to focus on the work that matters.